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ServiceCenter 6 Techniques

buy this book

learning service center cover

by Mike Sanders

ServiceCenter 6 is here.

Here is a collection of great 
techniques can can make 
your system work for you !

$95.00
7" x 9", 316 pages, Spiral bound

sample pages

table of contents

in Adobe
Acrobat PDF
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ISBN 0-9708916-6-0

   

ServiceCenter 6 Techniques gives you the power to customize ServiceCenter 6 with a collection of fully documented implementations. Written by an expert who has installed ServiceCenter at dozens of Fortune 500 companies, it brings you the processes to control development.

Years of learning is documented to allow you to use techniques known to the top ServiceCenter professionals. Such as the secrets of ServiceCenter debugging. Plus a new collection of techniques shown in a unique format, for easy understanding and use.

ServiceCenter 6 introduces a new look and feel as well as the power of JavaScript. Here is an explanation to help understand what it is all about and how you can unlock the power. It offers customization techniques, making RAD coding unnecessary.

Techniques include:

  • Setting an individual inbox
  • Showing a VIP message
  • Coloring the QBE list
  • Working with arrays
  • Using the document engine
  • Building lists before a record is displayed
  • Performing queries for text anywhere in a field (or a whole record!)
  • Removing duplicates from arrays and sorting
  • Formatting phone numbers for consistency
  • Creating a custom Excel unload.

Here is the information you need
to make your investment pay off.

 

buy this book