Service Manager 7 Techniques
	by Mike Sanders and Paula Sanders Service Manager 7 is here. Here is a collection of great  techniques can can make  your system work for you ! $95.00 7" x 10", 400 pages, Spiral bound	in Adobe Acrobat PDF
ISBN 0-9708916-8-7

Service Manager 7 Techniques gives you the power to customize Service Manager 7 with a collection of fully documented implementations. Written by an expert who has installed ServiceCenter and Service Manager at dozens of Fortune 500 companies, it brings you the processes to control development.

Years of learning is documented to allow you to use techniques known to the top ServiceCenter and Service Manager professionals. Such as the secrets of Service Manager debugging. Plus a new collection of techniques shown in a unique format, for easy understanding and use.

Service Manager 7 merges ServiceCenter with Service Manager. Here is an explanation to help understand what it is all about and how you can unlock the power. It offers customization techniques, making RAD coding unnecessary.

Techniques include:

• Integrate a complete new module
• Setting an individual inbox
• Showing a VIP message
• Coloring the QBE list
• Working with arrays
• Using the document engine
• Building lists before a record is displayed
• Performing queries for text anywhere in a field (or a whole record!)
• Removing duplicates from arrays and sorting
• Formatting phone numbers for consistency
• Creating a custom Excel unload.

Here is the information you need
to make your investment pay off.